This Privacy Policy explains how BrightBridge Assist collects, uses, discloses, retains and protects personal information when you visit our website, interact with us, or use our services and platform.
This Privacy Policy applies to personal information collected by BrightBridge Assist through our website, sales and marketing activities, customer support interactions, administrative services, platform, integrations and other business operations.
BrightBridge Assist provides HR, payroll, compliance, workforce, benefits, training, performance, automation, analytics and related administrative services. In many customer relationships, BrightBridge may process employee or workforce information on behalf of a client organization.
We may use personal information to:
• Provide, operate and support BrightBridge services and platform functionality.
• Set up and administer customer accounts.
• Process payroll, HR, compliance, benefits, workforce and related administrative workflows.
• Respond to customer questions, support requests and service issues.
• Improve product functionality, automation, analytics and user experience.
• Maintain platform security, prevent fraud and investigate suspicious activity.
• Manage billing, contracts, implementation and customer relationships.
• Send service communications, product updates and relevant marketing communications.
• Comply with legal obligations and enforce our agreements.
We may share personal information with third parties where necessary to operate our business and provide services, including:
• Payroll, benefits, insurance, tax, payment and workforce service providers.
• Cloud hosting, security, analytics, communications and software vendors.
• Integration partners and connected service providers authorized by the customer.
• Professional advisors such as attorneys, accountants and auditors.
• Government agencies or regulators when required by law.
• Successors or counterparties in connection with a merger, financing, acquisition, restructuring or sale of assets.
We do not sell personal information for money. If applicable law defines certain advertising or data-sharing practices as a "sale" or "sharing," BrightBridge will provide required notices and choices.
Our website may use cookies, pixels, analytics tools and similar technologies to support site functionality, understand usage, improve performance and measure marketing activity.
You may be able to manage cookie preferences through your browser or a cookie preference tool, if implemented on the site.
BrightBridge uses administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
Security measures may include role-based access controls, authentication protections, monitoring, encryption or protected transmission methods, backups, vendor oversight and incident-response procedures.
No security system is completely risk-free, and BrightBridge cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal and contractual obligations, resolve disputes and enforce agreements.
Retention periods may vary based on the type of information, the service involved, legal requirements and client instructions.
Depending on where you live, you may have rights regarding your personal information, such as the right to:
• Request access to personal information we maintain about you.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Request a copy of certain personal information.
• Object to or restrict certain processing activities.
• Opt out of certain marketing communications.
• Exercise applicable rights regarding certain data-sharing or advertising practices.
Where BrightBridge processes information on behalf of an employer or client organization, requests regarding workforce records may need to be directed to that organization. We may assist clients in responding where appropriate.
BrightBridge's website and services are intended for businesses and authorized adult users. We do not knowingly collect personal information directly from children through our public website.
BrightBridge may process information related to dependents or minors only where necessary for a client-directed business purpose, such as benefits administration or other authorized workforce processes.
If personal information is transferred across national borders, BrightBridge and its service providers may use appropriate contractual or other safeguards where required by applicable law.
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, legal requirements or technology. When we make material changes, we may update the effective date and provide additional notice where required.
If you have questions about this Privacy Policy or BrightBridge privacy practices, contact us at:
BrightBridge Assist
Email: contact@brightbridgeassist.com
Phone: 201.388.3164
Serving businesses across the United States
Your HR, Payroll & Compliance Department. Without the Overhead.
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